FAQ
PRODUCTION & SHIPPING TIMES
Love Rain Press is an independent, artist-owned studio based in Vancouver, Canada. Most items are printed on demand, and will ship within 5-7 business days.
We ship within via Canada Post and UPS ground, with standard delivery times of 2-7 business days, depending on your location.
8x10” prints ship flat. Larger prints will be shipped rolled and in a sturdy tube.
We are not currently shipping outside of Canada. We hope to make Love Rain Press available globally by summer 2025.
REFUNDS / DAMAGED GOODS
Refunds. We want you to be completely happy with your purchase! All prints are eligible for a full refund, less all shipping costs, if they are returned in resellable condition within 30 calendar days of purchase.
Damaged Goods. Love Rain Press assumes responsibility for any damaged goods you may receive. Please let us know within 7 days of receiving your print that it has arrived damaged, and we will be in touch to get you a new print as soon as possible.
MATERIALS / PRODUCTION
Love Rain Prints are designed and manufactured in Canada.
Our printing partner is an independent shop that has specialised in delivering highest quality art prints for over 20 years.
Our museum-quality prints are saturated, pigment inks on white, 100% cotton paper that has a matte finish, fairly smooth texture and good heft, at 250gsm.
WHOLESALE
We are currently wholesaling direct to brick and mortar Canadian retailers. We do not sell through Faire. Please get in touch if you would like to receive a copy of our wholesale catalogue and line sheet.
FRAMING / CONSERVATION
Our prints have been optimized to fit into ready-made frame sizes common in Canada.
Two great resources are Opposite Wall (Montreal) and Ikea (various locations).
Although the prints are archival, their lifespan is heavily impacted by how and where they are displayed. The most important factor is that you enjoy them everyday! Avoiding direct sun and framing under glass are the biggest factors that will extend the life of your print.